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Blog Spotlight
December 2008
Saturday December 20, 2008
ThePort and Common Knowledge Partner to Highlight the Human Element of Social Networking
Posted by: MYND Admin at 12:51AM AFT on December 20, 2008
Working hand in hand, ThePort Network and nonprofit consulting leader Common Knowledge created custom social media solutions that help the Arthritis Foundation better serve its members. In the process, a new community is helping http://community.arthritis.org reach and engage donors in greater numbers than ever before. The key element is ThePort's Web 2.0 Social Media Platform. Its custom tools give members of the arthritis-focused community an array of options for learning, engaging and communicating. In addition, the socially enabled new community boasts a convenient link to the foundation's parent site where donations can be made quickly and easily.

The benefit? When nonprofits highlight  the human element in a dedicated online community, it can have a long-term, positive impact on fundraising.

At http://community.arthritis.org,  engaged members use a palette of socially-enabled options to develop their own unique profile pages, "friend" users with like interests, upload photos, publish their own blogs and comment on blogs posted by others, including Arthritis Foundation administrators. Real Simple Syndication (RSS) also enables members to tailor their own news feeds on arthritis-related topics.

"Our objective is to be as comprehensive a community as possible for people affected by arthritis and related diseases," said Delia Carter, Group Vice President, Strategic Communications for the Arthritis Foundation. "We wanted to improve the user experience on our website by adding tools that enable people to contribute in a meaningful way, while also facilitating networking between users. ThePort is a valued partner in helping us to achieve our goals."

To members, the ability of friends and family to generously support a foundation dedicated to the improvement of a chronic ailment is important. But exploring the community, one is captivated by personal stories of both pain and healing progress. 

Ultimately, members have the opportunity to express their emotions throughout the community by posting and commenting, sharing photos and ideas about medications and cures. For individuals who suffer the pain of arthritis, the stories are simply heart-rending.

Saturday December 20, 2008
Continuing The Conversation: what associations can do to keep members talking after a major event
Posted by: MYND Admin at 12:51AM AFT on December 20, 2008

Hi, there, and welcome to what will be series of posts surfacing my beliefs on the power of social media (networking) and the benefits it brings to the modern-day association.

As I am certain you are aware, today’s associations are facing big challenges when it comes to member acquisition and retention, reaching the next generation of professionals and maintaining thought leadership within their respective industries.

Over the next few months I am going to share my perspective on what associations should be doing to provide the value their members expect. This particular entry is focused on keeping the conversation going after a major event.

Staying Upbeat, Post Convention

Picture yourself at your annual convention. You have organized amazing speakers, panelists and discussions. Your audience is engaged. The sessions were a huge hit. Your members lined up to ask the speakers and panelists questions. The conversations spill into the hallways. Way to go…your association provided great value to your members!

Then the convention ends, your members go home and the “buzz” from the meeting slowly wears off. You are planning the next event (hopefully after a small vacation) and your members are getting caught up on everything they missed for the past week. They get back in the groove and are really interested in one of the topics covered at the meeting. They want to learn more, but they’re not sure how to reconnect with each other. They may send an email to the speaker or other audience members. They may get “Linked In” or even create a group on Facebook.

Wouldn’t it be great if you could facilitate that ongoing conversation? Creating an online environment on your association website would let you do just that!

A Community All About Association

By creating a social environment on your association web page, you can keep these conversations going year round. Imagine at the end of every session a slide appears… KEEP THE CONVERSATION GOING… go to www.theassociationspace.com/interestingtopic. The panelists and speakers could continue contributing. Your members would be engaged with the association and uncover solutions to their issues. You have a place to point your members to for experiencing the content and connection they are clamoring for.

Don’t just use your website to publicize upcoming networking opportunities, use it to facilitate those opportunities. You can now create year-long, instead of once-yearly networking opportunities.

Your members are looking for this experience. In fact, they are creating it on their own. I am amazed each and every day during our product demonstrations when we pull up groups on Facebook, not related to the association, and show the association execs that their members are already creating groups. Not only are they creating groups, they are creating their own events! These associations have no idea their members are doing this themselves. If Facebook and other social networks are serving as the forum, what value is your association providing? Why do your members need your association if they are finding their solutions on Facebook or Google?

You Timed it Perfectly

This is a value-added feature that your members want and they want it now. The good news is that it is not very expensive and doesn’t take much to implement. Your branded online community could be “live” in 30 days… so what are you waiting for?

Saturday December 20, 2008
Feature of the Month: Remote Commenting
Posted by: MYND Admin at 12:50AM AFT on December 20, 2008

ThePort offers several ways to socially enable your website. One of the easiest ways is to add a Remote Commenting Module to your existing website. Remote commenting allows you to more fully engage visitors to your site by allowing them to add comments to articles, news stories, photos, videos, or any part of your website.

How does remote commenting work?

ThePort provides a small piece of javascript that you can embed in your page. The Javascript uses AJAX, in conjunction with a simple proxy page hosted on your server, to quickly and easily enable commenting. The javascript is configurable to allow you to specify how many comments are returned and to allow paging. Additionally, we have a custom templating system that allows us to customize the look and feel of the return HTML. The end user will see a seamless experience!

Can I moderate the comments?

Yes. The interface allows someone logged in as an administrator to add editorial notes, delete the comment, ban the user, or mark the comment as featured.

 

So, just commenting?

Nope, there’s more! We offer three additional modules that enhance engagement throughout your site:

  1. Latest comments – Display the latest comments from all of your articles, photos, etc in one module
  2. Featured comments – Displays all comments marked as ‘featured’
  3. Most Commented articles – Displays the articles with the most comments