Hi, there, and welcome to what will be series of posts surfacing my
beliefs on the power of social media (networking) and the benefits it
brings to the modern-day association.
As
I am certain you are aware, today’s associations are facing big
challenges when it comes to member acquisition and retention, reaching
the next generation of professionals and maintaining thought leadership
within their respective industries.
Over the next few months I am going to share my perspective on what
associations should be doing to provide the value their members expect.
This particular entry is focused on keeping the conversation going
after a major event.
Staying Upbeat, Post Convention
Picture yourself at your annual convention. You have organized
amazing speakers, panelists and discussions. Your audience is engaged.
The sessions were a huge hit. Your members lined up to ask the speakers
and panelists questions. The conversations spill into the hallways. Way
to go…your association provided great value to your members!
Then the convention ends, your members go home and the “buzz” from the meeting slowly wears off.
You are planning the next event
(hopefully
after a small vacation) and your members are getting caught
up on everything they missed for the past week. They get back in the
groove and are really interested in one of the topics covered at the
meeting. They want to learn more, but they’re not sure how to reconnect
with each other. They may send an email to the speaker or
other audience members. They may get “Linked In” or even create a group
on Facebook.
Wouldn’t it be great if you could facilitate that ongoing
conversation? Creating an online environment on your association website would let you do just that!
A Community All About Association
By creating a social environment on your association web page, you
can keep these conversations going year round. Imagine at the end of
every session a slide appears… KEEP THE CONVERSATION GOING… go to
www.theassociationspace.com/interestingtopic. The panelists and
speakers could continue contributing. Your members would be engaged
with the association and uncover solutions to their issues. You have a
place to point your members to for experiencing the content and connection they are
clamoring for.
Don’t just use your website to publicize upcoming networking
opportunities, use it to facilitate those opportunities. You can now
create year-long, instead of once-yearly networking opportunities.
Your members are looking for this experience. In fact, they are
creating it on their own. I am amazed each and every day during our
product demonstrations when we pull up groups on Facebook, not related
to the association, and show the association execs that their
members
are already creating groups. Not only are they creating groups, they
are creating their own events! These associations have no idea their
members are doing this themselves. If Facebook and other social
networks are serving as the forum, what value is your association
providing? Why do your members need your association if they are
finding their solutions on Facebook or Google?
You Timed it Perfectly
This is a value-added feature that your members want and they want
it now. The good news is that it is not very expensive and doesn’t take
much to implement. Your branded online community could be “live” in 30
days… so what are you waiting for?